Trying to run a public service like a business will never work
A public service is an inherently different beast from a business and asking one to behave as the other is like asking a fish to ride a bicycle
So says Kerry-anne Mendoza in short, but spot-on, analysis in yesterday’s Guardian.
This is why our public services — NHS, railways, utilities etc. — are in a mess. They need to be run a services not as profit generation for shareholders.
Politicians, please note and action!