Well that was a very unexpected result from a bit of a disaster!
Sunday evening, about midnight. Noreen discovers the freezer is not working. I am summoned. I confirm the veracity of Noreen’s suspicion. No lights on the front panel at all; not a glimmer; and none of the buttons does anything. Socket checked: OK. Plug checked: OK. Fuse checked: OK but changed as a precaution. Obviously the kitchen ring main is OK, and there have been no power interruptions. Cable checked as far as possible: OK. How long has it been off? We don’t know; it could even be a day!
Bugger! Especially as the freezer is only 6 months old; an AEG bought from John Lewis. Unfortunately we’ve voided the warranty as we had to remove the moulded-on plug to wire it in. Fortunately it is packed solid. So leave the door shut and see what transpires.
Decision. Do not waste time on trying to get a repair; whether or not the warranty is valid it’ll take too long. Better to spend money and buy another new one as we can get next day delivery. Worry about the warranty later.
Not many people make free-standing, under-the-counter freezers these days; first choice Bosch don’t make them any longer. So at 1AM we’re ordering a new freezer from John Lewis (own brand this time); they’re trusted to do next day delivery. But we’re now in Monday so delivery will be Tuesday. Hmmm. Best we can do. We have neither time nor transport to try sourcing one locally in the morning.
Go to bed, hatching various plans for using the thawing contents.
Monday morning. John Lewis customer service confirm we’ve voided the warranty. Insurance company confirm loss of freezer food is covered on our insurance, but we have a £200 excess. Decide not worth contemplating a claim as contents unlikely to top £200. Still considering how to handle the freezer contents.
Monday lunchtime. Noreen extracts fish fingers from freezer for lunch (may as well use what we can). Reports everything still well frozen. Decide to leave freezer shut and wait until new one arrives tomorrow. Then we’ll consider what to use and what to bin.
Tuesday. New freezer delivered at lunchtime. We install it (without removing the moulded-on plug this time!) and leave it to settle, as instructed. Turn it on at about 5PM. By 8PM (after eating) the freezer’s getting well cold. Decide to unpack the old freezer. We divide contents into 4 categories:
- Definitely going to be binned as not immediately useable: ice lollies; bags of stock; bags of fresh pasta; odd portions of curry; couple of small packs smoked salmon (damn we’d even fed the cats, so the fox can have the benefit!); half bag of peas; the same of cauliflower. We knew this was going to be a lot.
- Thawing fast, needs using now: couple of boring nut roasts; bag of crumble topping. Is that all? – Not bad. Nut roasts go in the oven and will be OK cold for lunch tomorrow; large dish of fruit crumble also in the oven.
- Thawing but useable tomorrow, put in fridge: 3 packs of bacon; pack of sausages; some pork slices; small bag lamb’s liver; some garlic butter. Make casserole? No, a better idea: terrine.
- Still well frozen; keep frozen but use ASAP: all the meat in the centre of the freezer (small lamb joints; some bacon; turkey joints; a pheasant; couple of steaks; 2 large boxes fish fingers); pack of pastry; even a bag of ice cubes! And yes this stuff really was rock solid.
Wow! That’s a result! Around 50% of the contents of the freezer (and most of the expensive stuff) is saved. Amazing! We know one is always told a switched off freezer will be OK for 12-24 hours. But we really hadn’t expected to salvage anything much after almost 48 hours.
Yes, it would have been better to have the freezer fixed. But doing so would have taken time and probably lost the whole of the contents and cost for the repair. When added up would that have been greener that buying a new freezer? Maybe. Maybe not. But buying a new one was probably the more economic decision.
Oh, and that (large) terrine has just come out of the oven; now cooling and being pressed. Basically it is a variant of our Ennismore Terrine. It smells gorgeous!
Moral(s): Know when to leave well alone. Do quick risk analysis to enable quick decisions. And above all don’t panic!